Terms and Service

1. General Use

By accessing or using our website, you agree to comply with these terms. If you do not agree, you may not use our services.

2. Products and Services

We provide handcrafted soaps, candles, crystals, and related items. While we strive for accuracy, product descriptions, images, and availability may vary.

3. Pricing and Payments

All prices are listed in $USD and are subject to change without notice.
We accept major payment methods through secure platforms.
Taxes and shipping fees, if applicable, will be calculated during checkout.

4. Shipping and Delivery

Orders are processed within 3-5 business days.
Delivery times depend on your location and chosen shipping method.
We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

5. Returns and Refunds

We accept returns on unused items in original condition within 7 days of delivery.
Refunds will be processed to the original payment method once the item is received and inspected.
Custom or personalized items are non-refundable.

6. Limitations of Liability

Chrysalis Palace is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.